For all payments, please use the Invoice Number as the reference. Kindly email the proof of payment to bookings@klaserieboatcruise.co.za, or send an SMS to 076 890 8917.
Please note that we cannot process your booking without the proof of payment. Additionally, we regret to inform you that children under 2 years old are not permitted on our trips.
Client Confirmation Policy
Please note that this booking will only be confirmed once we have received a proof of payment of a minimum 50% deposit for the invoiced amount (contact us directly for other minimum deposit arrangements for large groups).
Should we be holding more than one enquiry for the same date, the booking will be reserved on a first come first serve basis. Review cancellation policy below and on quote for refunds.
All bills are to be settled in full 3 days prior to arrival/ booking date.
Cancellation Policy
- 50% Deposit of the full invoiced amount will secure the booking.
- Cancellations 0-14 days prior to date of arrival and no shows – 100% of full invoiced amount is due.
- Cancellations 15 days prior to date of arrival – 50% of full invoiced amount is due.
- Cancellations 30 or more prior to arrival – deposit will be refunded minus a 15% administration fee.
- Amendments to bookings less than 14 days prior to arrival will not be credited.
Bad Weather Policy
Guests are given the option to reschedule their trip. In cases where this is impossible then either credit with Blyde Canyon Safaris or a refund is offered.
